Managing Your Reservation
How to Book a Campsite
When you make a reservation through RoverPass, your reservation is made directly with the campground. The campground is responsible for managing your reservation, including changes, cancellations, and refunds. RoverPass provides the booking platform, ...
How Do I Modify My Reservation or Request My Confirmation Email?
If you need to change your reservation dates or receive another copy of your reservation confirmation email, you'll need to contact the campground or RV park where you made your reservation. The campground manages your reservation and is the only ...
How to Find a Campground's Phone Number
The fastest way to find a campground's phone number is to check your reservation confirmation email — the park's contact information is included there. You can also look up the park directly on RoverPass.com. Option 1: Check Your Confirmation Email ...
How Can I Check a Campground’s Rates?
If you would like to see the price of a stay at a campground, you can easily check rates directly from the campground’s RoverPass listing. To view rates: Visit the RoverPass Marketplace. Search for the campground you'd like to visit. Open the ...
How to Check In with a QR Code
Some campgrounds let you check yourself in from your phone when you arrive. If you see a check-in QR code posted at the entrance or office, you can confirm your arrival in about a minute — no waiting at the front desk. Before You Start You'll need ...
Trip Insurance
How-To Add Trip Insurance to my Reservation: Step 1: Visit roverpass.com and click ""Traveler Log In"" Step 2: Enter the username and password you created for your RoverPass Account Step 3: Proceed booking the campground you are interested in staying ...
How to Reset the Password for your RoverPass Account
1- Go to RoverPass.com and click Traveler Log In in the top-right corner. 2- Click ""Forgot Password?"" under the red ""Sign In"" button 3- Enter the email address associated with your RoverPass account and click Submit. 4- Check your email for a ...
What is a Platform Fee/Why Is It Charged
What Is the Platform Fee? The platform fee is a convenience fee that supports RoverPass's online booking service. It allows you to book reservations securely at any time, without needing to call the campground or provide your payment information over ...
How To Contact RoverPass Customer Support (for campers)
Camper Reservation Support Guide This article is for campers who have booked or are planning to book a stay through RoverPass. Need Help With Your Reservation? Most reservation-related requests can be handled directly by the campground where you're ...
Placing a Reservation Request
Some campgrounds require reservation requests instead of instant bookings. This means the campground will review your request before confirming your stay. Submit a Reservation Request Go to RoverPass.com and search for your destination. Select the ...
How to Chat with the Property Directly
Step 1: Visit roverpass.com and click ""Traveler Sign In"" Step 2: Enter the username and password you created for your RoverPass Account Step 3: Click on 'My Reservations' in the top right hand corner Step 4: Click on the reservation for the ...
How does a reservation request work?
When you submit a Reservation Request, it is sent directly to the campground for review. The campground will verify availability and pricing before approving your reservation. If your reservation is approved, your payment will be processed at that ...
How to Book a Reservation if No Online Booking Option is Available
While searching for campgrounds on RoverPass, you may come across a property that doesn't offer online booking. If that happens, you can still reserve your stay by contacting the campground directly. Simply use the contact information provided on the ...