How to Modify My Reservation or Request Confirmation

How Do I Modify My Reservation or Request My Confirmation Email?

If you need to change your reservation dates or receive another copy of your reservation confirmation email, you'll need to contact the campground or RV park where you made your reservation.

The campground manages your reservation and is the only party that can make changes or resend your confirmation email.

Requesting a Reservation Change

To modify your reservation dates:

  1. Contact the campground or RV park where you made your reservation.
  2. Request the modification from your account:

Step 1: Login to your RoverPass account 

If you have never set up a RoverPass account, you can enter the email address that you made your reservation with, send yourself a password reset token, and upon logging in, your reservation(s) will already be associated to your account!

Step 2: Click on the ¨Reservations" tab in the left side menu.

Step 3: Click on the reservation which you wish to cancel. Next, click on the "Request a Change" button  


Please note that reservation changes are subject to the campground's availability and cancellation or modification policies.

Step 4: Enter a message describing the changes you'd like to make to your reservation, then click ´Save´. The campground will receive a notification with your request and will respond to you directly.

Requesting a Confirmation Email

If you need another copy of your reservation confirmation:

  1. Contact the campground directly.
  2. Ask them to resend your reservation confirmation email.

How Do I Contact the Campground?

You can usually find the campground's contact information in one of the following places:

  • Your original RoverPass reservation confirmation email.
  • The campground's listing on RoverPass.com.
  • The campground's website.
Check How to Find a Campground's Phone Number?

Why Do I Need to Contact the Campground?

RoverPass provides the reservation software used by campgrounds and RV parks, but each campground manages its own reservations through the RoverPass Owner Portal.

Because of this, only the campground can:

  • Modify reservation dates.
  • Resend reservation confirmation emails.
  • Update reservation details.

If your issue requires assistance from the RoverPass team, please email us at [email protected]


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