Stay up to date with the latest RoverPass features, product updates, and improvements for campground management. This page includes the newest tools and enhancements available to campground owners, from reservation management and payments to guest communication, reporting, and campground operations.
Your sites and your rates now live on one page. The Rate Editor is now called Sites & Pricing (Revenue Management → Sites & Pricing), and the Sites page under Reservation Setup has moved into it. Old Sites links take you to the new Sites tab.
Three tabs: Pricing, Sites and Map.
Add one site or up to 50 at once, and fill in their details one time for all of them.
Edit a site in one form with one Save. Duplicate, archive, unarchive and take sites on or off Online Checkout from the Sites tab, one at a time or with Bulk actions.
See your campground map, tie shapes to your sites and create a site right from the map.
Team permissions: "Sites & Pricing" opens the page and lets a team member change prices. To add, edit or archive sites, or use the map, they also need the "Sites" permission.
Campgrounds can now offer campers 24/7 instant answers with the new RoverPass AI Chatbot. The chatbot can answer questions about your park, including amenities, policies, rates, and campground information, helping campers get answers faster while reducing repetitive questions for campground staff.
Campgrounds can now enable Automatic Refunds for eligible camper cancellations! When a camper cancels an eligible reservation online, RoverPass will automatically calculate and process the refund based on your cancellation policy—no manual refund needed.
You can now split an existing reservation and move the remaining portion of a guest's stay to a different site without creating a new reservation. This is ideal for campers who need to switch sites during their stay.
Speed up your General Store sales with barcode scanner support! Connect any generic barcode scanner to your computer, assign barcodes to your products, and start scanning items directly into the cart — no manual searching required.
Campground owners can now add staff and manage their Owner Portal access directly — no more waiting on RoverPass. From the Teams tab in the left menu, add team members, assign permissions per portal section, and use pre-built role templates (e.g., Front Desk) to get started fast.
Multi-property accounts can manage permissions independently per campground.
Campground staff can now update the email associated with a reservation directly from the reservation overview—no need to contact RoverPass support.
Whether the booking was created without an email or a camper used a friend’s or outdated address and now needs to update it, simply click Reassign User in the reservation’s Overview section and enter the correct email.
⚠️ This feature reassigns the user on a reservation — it is not an email editor. If you need to edit a camper's email address, you can still reach out at [email protected] and we will be happy to assist.
Campgrounds can now easily create, sell, and manage memberships online with RoverPass Memberships. Set up membership types, customize your public membership page, manage members and renewals, track payments, and more—all from one dashboard.
🆕Notes in Calendar Blocks: You can now add detailed notes to your Calendar Blocks, making it simple to track the reason behind each site block. This enhancement helps improve site management and reduces confusion when reviewing block history.
Want to learn more? Check out the help article for a full walkthrough.
🆕Notes on Invoices: You can now add notes to both open and closed invoices! This feature gives you added flexibility when documenting charges, tracking internal details, or communicating important information to your team.
April 22, 2025
🆕Coupon Codes are here! You can now create and manage custom promo codes to attract more campers and boost reservations. Whether it’s a limited-time offer, a seasonal discount, or a special deal for loyal guests — you’re in control. Check out the Promo Codes page to explore what’s possible, then head to your RoverPass Sidebar > Coupon Codes to get started.
🆕 2025 RoverPass Outdoor Hospitality Report with you all! This report brings together comprehensive insights and industry trends that help shape the future of outdoor hospitality. It’s something we’re really proud to provide to the industry.
Releases from 2024 and earlier are in the RoverPass Release Notes Archive — Mass SMS, Group Bookings, ACH payments, Long Term Reservations, Meter Reading, Dynamic Pricing and the rest.