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  3. How to Manage Long Term Reservations Through RoverPass

Multiple Installment Reservations

Owners can split reservation totals into multiple installments when creating a reservation. This feature makes booking Long Term Reservations quick & simple!


When creating a reservation with the Create Reservation button, owners can split the total of a reservation into multiple payments or installments. Once you select Multiple Payments, you can choose the number of installments (2-12) and manipulate installment prices, due dates, and add any extra fees that need to be charged! 


How to Create a Reservation with Multiple Payments:

Step 1: Login through the RoverPass Owner Portal Sign In Page

Step 2: Click the "Create Reservation" in the left hand sidebar or from the top of the calendar tab - checkout this article here for details on Creating a Reservation

Step 3: Once you are done entering in the 'Reservation & Camper Details', click the 'Proceed to Payment and Fees' button in the bottom right hand corner

Step 4: In the 'How would you like to be paid?' section - select the 'Multiple Payments' button



Step 5: In the Rent Payment Schedule section, select how many payments or installments you would like your camper to pay over the duration of their stay. The payments are then calculated as the total rental amount divided by the number of installments. 


Example: You are creating a reservation for 1/01/2020 - 4/1/2020 and your camper is staying for 3 months. If you want your camper to pay an equal amount each month, simply select 3 as your number of payments, and our Payment Calculator will evenly split the total among the campers 3 months stay! 


Step 6: In the Payments and Due Date fields, owners can manually edit and adjust the amounts of each installment and our system will ensure that the final total is correct. They can also edit the payment Due Date in this field. 



Please Note: The first invoice will include the booking fees and will also include additional one-time fees being charged such as add-ons or security deposits that are due.


Step 7: Once you have your Number of Payments and Due Dates set, you can add any applicable Custom Fees to the reservation and click 'Proceed to Payment' in the bottom right corner.

  • If the first installment is scheduled for the current date: You can click Proceed to Payment to allow the guest to pay cash, check or credit card as well as automatically schedule all future installments. If the price & reservation details look good, enter in the payment information, and click the "Book Now" button.

Tip: You can still utilize 'Send to Guest' for a first installment that is due at the time of booking a reservation (example: if the guest has called your park and would like to use a credit/debit card for payment). This saves you time and no longer need to take payment information over the phone.

  • If the first installment is scheduled for a future date: Click 'Send to Guest' to book the reservation, email a confirmation of the reservation to the guest, as well as an email to make a payment online for their reservation. Click here to view more about our 'Send to Guest' feature.

Step 8: Once you have completed the reservation by processing payment or utilizing 'Send to Guest', you are ready to head over to the 'Invoice' tab in the left hand navigation bar your RoverPass Owner Portal! In your 'Invoice' tab you will see the Paid and Upcoming Scheduled Payments you just set for this guest. 


Check out our Invoices article here to learn how to manage your upcoming payments!