Using Locations in the General Store

Using Locations in the General Store

Using Locations in the General Store

If you sell from more than one spot — a camp store, a bar, a marina hut, a gift shop — locations let you tell RoverPass which products are sold where. Each register then shows only the items it actually sells, and every sale records the spot it was rung up at.

What locations do

  • Keep each register tidy. Pick a location on your store screen and products that are not sold there are hidden, so staff scroll less and pick the right item.
  • Record where each sale happened. A sale rung up at the Bar is stamped Bar. That shows on the receipt and in your General Store Transactions log.
  • Let you review one spot at a time. Filter the transactions log to a single location.

Two things locations are not: they are not a permission or a lock — any staff member can change the location on the store screen at any time, and barcode scanning ignores it entirely. And they are not separate cash drawers or tills; RoverPass records the location on each sale, it does not keep a running total per location.

Locations are optional. If you never create one, nothing in your General Store changes.

1. Create your locations

  1. Sign in to your RoverPass owner portal.
  2. In the left sidebar, click General Store, then Products.
  3. Click the Locations button at the top right of the Products page, next to Add New Product.
  4. Under Add New Location, type a name — for example Bar, Marina or Gift Shop — and click Add.

Add as many as you need. Each one appears under Current Locations in alphabetical order, with a count of how many products are assigned to it. Two locations at the same campground cannot share a name.

To rename a location, click the pencil icon beside it, edit the name and click the green check. Renaming is safe at any time: the new name appears everywhere the old one did, including on receipts for sales that were already rung up.

To delete a location, click the trash icon. The confirmation window names the location and tells you how many products it will be removed from. Products that are left with no locations at all go back to being available at every location. Your sales history is kept — past sales still show the name of the location they were rung up at.

2. Tell each product where it is sold

Once you have at least one location, an Available at Locations section appears on the product form, on both New Product and Edit Product.

  1. Go to General Store → Products.
  2. Click the product card you want to change (or Add New Product).
  3. Under Available at Locations, tick every location that sells this product.
  4. Save the product.

Leave every box unticked for anything sold everywhere. A product with no locations ticked shows up at all of them — so the quickest way to set this up is to tag only the exceptions: the draft beer that is only sold at the Bar, the bait that is only sold at the Marina. Everything else can stay untagged.

3. Set each register to its location

  1. Go to General Store → My Store.
  2. On the Products tab, use the location dropdown beside the search bar. It starts on All Locations.
  3. Choose the location this register sits at.

The product list now hides anything not sold at that location, in both the card and list views. Untagged products stay visible. If your search and location together match nothing, you will see No matching products found.

The choice sticks. Each device remembers the location you picked for that campground — through page reloads, completed sales and tomorrow's shift — so the tablet behind the bar stays on Bar and the one in the store stays on Store. It is remembered per browser, so setting it on one tablet does not change another.

To see everything again, set the dropdown back to All Locations. If the location a register was set to is deleted, that register quietly falls back to All Locations. And if your campground has no locations yet, the dropdown does not appear at all.

4. Read the location on the receipt

When a sale is rung up with a location selected, the receipt shows a Location: line under the date. This appears on the receipt shown after checkout, on reprints from your transactions log, and on the printable receipt page.

If the register was on All Locations, no location is recorded and the line is left off.

5. Review sales by location

  1. In the left sidebar, click Transactions, then General Store Transactions.
  2. A Location column sits next to Purchase Time, showing where each sale was rung up.
  3. Use the location dropdown above the table to show only one location's sales.

This dropdown is a filter for the report, not a setting for a register, so it always starts on All Locations when you open the page. Changing it takes you back to the first page of results.

A dash in the Location column means no location was recorded for that sale. That happens when the register was set to All Locations, when the sale was rung up before you started using locations, or when the purchase was not made through the General Store at all — online checkout, Reservation Builder and ticket sales do not carry a location.

Both the column and the dropdown only appear once your campground has at least one location.

Good to know

  • Barcode scanning is never filtered. Scanning always sells the item in your hand, even if that product is not tagged for the location the register is set to. The filter is there to help staff find things, not to stop a sale.
  • A location is recorded at checkout and cannot be changed afterwards from your portal. If a sale was rung up at the wrong location, contact RoverPass support.
  • Deleting a location never deletes sales. Revenue history for that spot stays intact; you simply cannot filter by that name any more, because deleted locations are no longer offered in the dropdown.
  • Charging a sale to a reservation still records the location. Anything rung up in the General Store keeps the location it was sold at, whichever payment method you use.

Frequently asked questions

Do I have to use locations?
No. If you do not create any, your General Store works exactly as before: no dropdown on the store screen, no checkboxes on products, no Location column in your transactions.

Will a product disappear if I forget to tag it?
No. A product with no locations ticked is available at every location.

Can two tablets be set to two different locations at once?
Yes — that is the point. Each device remembers its own choice. Staff who share a browser profile, or work in a private/incognito window, will need to pick the location again.

Why does a sale show a dash instead of a location?
Because the register was on All Locations when it was rung up, because it predates your locations, or because it was not a General Store sale.

If I rename a location, what happens to old sales?
They show the new name. The name is read live, so a rename or a spelling fix applies everywhere at once.

Is there a limit to how many locations I can create?
No.