Manage Products in the General Store

How to Manage Products in the General Store

How to Create a Product

You can add products such as firewood, ice, propane, merchandise, or other items you sell to your campers.

Step 1: Log in through the RoverPass Owner Portal Sign In Page.

Step 2: Click General Store in the left-hand navigation menu

Step 3: Click Products from the General Store dropdown.

Step 4: Click Add New Product in the top-right corner of the Products page.

Step 5: Enter the product information:
  • Product Name – The name of the product. This is the only required field.
  • SKU – An optional internal product number.
  • Description – An optional description of the product.
  • Fulfillment Instructions – Optional internal notes or instructions for fulfilling the product.
  • Price – The price charged for the product. If you don't enter a price, the product will appear as free in your General Store.
  • Tax– The sales tax rate that will be applied to the product.
  • Unit of Measure– Defines how the product is sold or measured, such as each, gallon, pound, or hour. This is especially useful for products sold by weight or volume.
  • Show in General Store – This is turned on by default. Turn it off if you don't want the product to be available for purchase.
Step 6: Click Create Product to add it to your General Store.


How to Edit/Delete  a Product

You can update an existing product at any time, including its name, price, availability, and other details.

Step 1: Find the product card you want to update in the ´Products´tab and click on the ´Edit´ icon.


Step 3: On the Edit Product screen, update any of the available fields:
  • Name – The product name shown in your General Store.
  • SKU – An internal SKU number.
  • Description – An internal description.
  • Fulfillment Instructions/Notes – Internal notes to help your team stay organized.
  • Price – Update the price charged for the product.
  • Show in General Store – Turn this off to hide the product from your General Store without deleting it.
NotesPlease note: The SKU, Description, and Fulfillment Instructions/Notes fields are currently for internal information and are not displayed to campers in the General Store.
Step 4: Click Update Product to save your changes or click on Delete Product if needed.
NotesPlease note: Deleting a product removes it from your General Store, but its previous sales history will still be available.

Don't want to delete it?

If you may want to sell the product again later, you can simply turn off Show in General Store instead. This will hide the product without deleting it.

How to Add a Required Product or Fee to Checkout

You can set up certain products or fees to be automatically required during checkout or when creating a reservation.
This can be useful for items or fees that must be added to certain reservations, such as cleaning fees or other required add-ons.
Step 1: Go to General Store → Products.
Step 2: Either:
  • Click Add New Product to create a new product or fee, or
  • Select an existing Product Card to edit it.
Step 3: In the product settings, turn off Available for purchase in General Store.
This prevents the item from being purchased separately through the General Store.

Step 4: Turn on:
  • Available for purchase in Online Checkout
  • Available for purchase in Reservation Builder
Then set both options to Required.

Step 5: Scroll down and select the Site Types where you want the product or fee to be required.

Step 6: Scroll to the bottom and click Update Product to save your changes.