Day Use Online Reservation Capabilities Directly in the RoverPass App!

More Day Use Tips:

• 1:1 - When you create reservable Day Use Items, you will want to create 1 site per reservable unit that you want to offer.  For example, to offer 15 kayaks, you will want to create 15 new sites.
  
  
• 1:1 - Day Use is 1 rental to 1 person, so make sure you go into your Site Plan (Rate Editor > Edit Site Plan > Policies & Fees) & zero out all policies and fees for your Day Use Site Plans to ensure a smooth guest experience.  The Policies & Fees tab is intended for Overnight Site Plans Only.  If you need to add extra people/pet/vehicle fees or policies on a Day Use item, you can do that with an add-on through the General Store as well as adding it as a Rule in your Rules section.
  
  
  
  
  
  
  
  
  
  
  
  
  
  
• Listing Update - If you choose to offer Day Use Items, please note that you may want to glance over your listing as a whole to make sure that your Day Use Items are addressed/properly considered.  The most important sections to consider are:
  • Overview (Campground Settings > RoverPass Listing)
  • Custom Fields (Reservation Setup > Custom Fields)
    
    • If you have any Custom Fields set up that are only applicable to Overnight Accommodations, you may want to edit the text to say "Applies to Overnight Only.  If you are making a Daily Accommodation reservation, please enter "X" here".

• • "What to Know Before Your Stay" (Reservation Setup > Policies)
  • Rules (Campground Settings > Rules)
  • Cancellation Policy (Reservation Setup > Policies)
    • You may want to use the section to post two Cancellation Policies (1 for Overnight Accommodations & 1 for Daily Accommodations)

• Confirmation Process - The confirmation process for Day Use reservations is a bit different from the Overnight confirmation process.
  • What does the Day Use Confirmation Show?
    • Guest Information
    • Date that the reservation is for - There is no "Check-in" or "Check-out" date.
  • • What was purchased (ie your Pricing Tier Name) - Individual "Sites" (Tickets / Passes / etc) are not shown.
    • Property Information (Property Name, Address, Email, and Phone Number)
    • What to Know Before Your Stay Information
    • Property Cancellation Policy
    • RoverPass Cancellation Policy
    • Rules (Set by you in your RoverPass Owner Portal for your entire property)
  • Please note, for Day Use Reservations, a confirmation email is not sent.  The confirmation landing page upon reservation completion directs your guests: "Please save this confirmation for your records; it will not be emailed to you. If you'd prefer, you can always digitally access this by logging into RoverPass as a Traveler with the email address used to create this reservation."
• Users of RoverPass Hosted Websites - If you utilize a RoverPass-hosted website, you will want to add a hyperlink to your checkout page (Reservation Setup > Buttons & Links > Copy "Your Reservation Link") in the Overview Section of your website to allow guests access to book Daily Accommodations.
  
• Guest Experience - This feature is intended to provide you with a simplistic solution to offer a Daily Rental Online Checkout Experience to your guests. We do not recommend this solution for more than 100 Day Use items (a 5,000 ticket concert is NOT a good use case).  RoverPass is an overnight solution first and foremost but we are so excited to offer this solution so that you don't have to keep your Daily Rentals offline or implement another software for ~100 items.
  • Please note that the experience is online only to provide an intuitive experience for your guest... should you need to make a reservation through the Owner Portal, you can do so directly from the calendar but it is recommended to have your guests use the online experience. 
  • Once the guest books online, you will see the Daily Reservation cross dates in the calendar as nightly reservations do.  The reservation date (as stated on the reservation details) is the date the reservation starts on the calendar.
• Test Your Guest's Experience - As always, once you set it up, check out your guest's experience by clicking from your website through to your RoverPass checkout page and selecting the new "Daily Accommodations" Option that should now appear!