RoverPass introduces automated payment reminders to campers to ensure you get paid on time!
How Payment Reminders Work:
1. Create a reservation using Multiple Payments and set up your Scheduled Invoice date(s)
2. We will send the following automated payment reminders according to the Scheduled Due Date you set:
-
- Due in 7 Days
- Due in 3 Days
- Due Now
- Past Due
- Past Due with Late Fee Warning (if you have configured late fees for your park)
- Past Due with Late Fees Applied (if you have configured late fees for your park)
3. Once a payment Status is 'Past Due' we will then send a Past Due Payment Reminder including any late fees that have been applied to the invoice.
4. Payment Reminders will stop after payment has been completed and a Payment Confirmation email will be sent to the guest for their records
Checkout our article here that explains how to set-up Late Fees for Late Payments
Travelers Payment Options:
When the traveler receives their Payment Reminder email they will be provided with a link to a secured payment page where they can:
- Pay their invoice balance and any other associated fees
- Pay by credit or debit card
- Save their card on file for future use
- Agree to Cancellation Policy and ToS by selecting a checkbox
Payment Reminder Emails
Take a look below at the various Payment Reminder emails we send out to campers to encourage timely payments!
Due in 7 Days
Due in 3 Days
Due Now
Past Due
Past Due with Late Fee Warning
Past Due with Late Fees Applied
