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  2. Long Term Reservations
  3. How-To manage long term reservations through RoverPass

Payment Reminders

RoverPass introduces automated payment reminders to campers to ensure you get paid on time!

How Payment Reminders Work:

1. Create a reservation using Multiple Payments and set up your Scheduled Invoice date(s)

2. We will send the following automated payment reminders according to the Scheduled Due Date you set:

    • Due in 7 Days
    • Due in 3 Days
    • Due Now
    • Past Due
    • Past Due with Late Fee Warning  (if you have configured late fees for your park)
    • Past Due with Late Fees Applied (if you have configured late fees for your park)

3. Once a payment Status is 'Past Due' we will then send a Past Due Payment Reminder including any late fees that have been applied to the invoice.

4. Payment Reminders will stop after payment has been completed and a Payment Confirmation email will be sent to the guest for their records

Checkout our article here that explains how to set-up Late Fees for Late Payments


Travelers Payment Options:

When the traveler receives their Payment Reminder email they will be provided with a link to a secured payment page where they can:

  • Pay their invoice balance and any other associated fees
  • Pay by credit or debit card
  • Save their card on file for future use
  • Agree to Cancellation Policy and ToS by selecting a checkbox

Payment Reminder Emails 

Take a look below at the various Payment Reminder emails we send out to campers to encourage timely payments! 

Due in 7 Days 

7days

Due in 3 Days 

3days

Due Now

Duenow

Past Due

Past Due

Past Due with Late Fee Warning

Past Due Late Fee Warning

Past Due with Late Fees Applied 

Past Due with Late Fees Applied

Payment Confirmation Page

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