You received a cancellation request from a camper, now what?
Step 1: Login through the Owner Sign In Page
Step 2: Click on your Campground’s name that you wish to work with
Step 3: Select "Dashboard" on the left hand side.
Step 4: Under “Reservations Requiring Action” you will see any reservations that require cancellation, labelled "Cancellation Requested." Click to the right, where it says "View/Edit."
Step 5: From here you will be able to follow the instructions on how to cancel and refund a reservation here.