If you no longer want your recurring invoices charged automatically, you can turn off Autopay from your RoverPass account at any time. You can also use the same steps to switch Autopay to a different card or bank account.
Autopay is only available for flexible reservations with recurring invoices. If you don't see an Autopay tab on your reservation, Autopay isn't set up for it and there's nothing to turn off.
Step 1: Log in to Your RoverPass Account
Go to the
RoverPass login page and sign in using the
email address and
password associated with your reservation.
Forgot your password? Click Forgot Password? on the login page and follow the link sent to your email.
Step 2: Open Your Reservation
Click Reservations in the menu on the left side of the screen, then select the reservation you want to stop Autopay for.
Step 3: Go to the Autopay Tab
Click the Autopay tab at the top of the reservation (next to Overview and Payments). You'll see the payment method currently selected for Autopay.
Step 4: Click Change and Confirm
On the payment method selected for Autopay, click Change. When asked "Are you sure you want to change the payment method selected for Autopay?", click Yes, I'm Sure.
Even though the button says Change, this step removes your payment method from Autopay. Autopay is now turned off. You don't need to select a new payment method.
After confirming, the page will list your saved payment methods with a Select for Autopay button. If you leave it like this, nothing will be charged automatically.
Paying Your Invoices After Turning Off Autopay
With Autopay off, you'll need to pay each recurring invoice yourself by its due date. Go to the
Payments tab on your reservation and click
Pay Now next to the invoice, or use from the link in your
Recurring Invoice Reminder email.
Switching Autopay to a Different Card or Bank Account
Want to keep Autopay but use a different payment method?
- Follow Steps 1–4 above to remove your current payment method from Autopay.
- Add a new credit card or ACH bank account if you haven't already.
- Click Select for Autopay on the payment method you want to use.
- Check the boxes to authorize Autopay, then click Save.
FAQs
Can the campground turn off Autopay for me?
- No. Just like setting it up, Autopay is controlled by you from your RoverPass account.
Will turning off Autopay cancel my reservation?
- No. Your reservation stays the same. Only the automatic charge stops, so you'll pay each invoice manually instead.
Will turning off Autopay cancel an invoice that's already due?
- No. Any invoices on your reservation still need to be paid. You can pay them from the Payments tab.
Can I turn Autopay back on later?
- Yes. Go back to the Autopay tab, click Select for Autopay on a payment method, authorize it, and click Save.
My Autopay payment failed. Do I need to turn Autopay off?
- Not necessarily. Failed payments are usually declined by your bank. Contact your bank or update your payment method, then pay the invoice from the Payments tab.
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