1. Help Center
  2. Long Term Reservations
  3. How to Manage Long Term Reservations Through RoverPass

Utility Fees

Personalize how you configure and charge utility fees at your park within your RoverPass Owner Portal! Simply apply these fees to your guests monthly invoices to collect payment.

Setting Up Utility Fees:

Step 1: Login through the RoverPass Owner Portal Sign In Page

Step 2: Click the 'Long Term Fees' tab on the left hand navigation bar

Step 3: Click on the 'Utilities Fees' tab

Step 4: In the 'Do you want to charge an electric fee'  section, toggle the button over to 'Yes'

Step 5: In the 'Fee Type' section, choose how you would like to bill your guest for their electric:

    • Per Day 
    • Monthly
    • Per Stay

Step 6: In the 'Method' section, select how you charge guest for their utility usage:

    • Dollar
    • Kilowatt
    • Meter Read

Step 7: In the 'Price/Kilowatt' field, you will enter in the amount per Kilowatt you charge for electricity usage 

Step 8: Click the blue 'Save' button 

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Now you are all set to start charging for Utility Fees on your Monthly Invoices!

Charging Electric Fees on Invoices:

Step 1: Login through the RoverPass Owner Portal Sign In Page

Step 2: Click into the 'Invoices' tab in your left hand navigation bar

Step 3: Select the guests invoice you are looking to add the electric fees to

Step 4: Once you have opened the invoice, in the 'Item' section, click the blue '+add electric fee' button 

Step 5: Here you can adjust the Electric Fee Calculator according to the usage and method used at your park

Step 6: Once you have entered in your Meter Readings or Price/Kilowatt, click the blue 'Save' button

Step 7: Check over the electric fee added to this invoice, if all looks good, click the 'Save' button next to the Electric Fee line item

Step 8: Now that you have added the electric fees, you are ready to send this invoice over to your guest by clicking 'Send Invoice' in the top right corner

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