Everything you need to know about getting started with RoverPass Ticketing.
1. Do I need to be a RoverPass customer to use Ticketing?
Nope! Ticketing is a standalone product. You don’t need to use our CRS or Marketplace to take advantage of it—it’s available to everyone.
2. What kinds of events can I sell tickets for?
Ticketing works for just about any event! From live music and seasonal festivals to classes, guided tours, day passes, and more. Both one-time and recurring events are supported.
3. Can I run multiple events at the same time?
Yes! You can manage several events at once, each with its own settings and event page. Guests can even buy tickets to multiple events in one checkout.
4. How do guests check in at the event?
Each guest gets a digital ticket with a QR code. Just scan it with a smartphone or tablet at check-in—it’s fast and easy.
5. What payment methods are supported?
Ticketing supports secure online payments via credit and debit cards. No need for cash or outside tools—everything is handled digitally.
6. Can I offer discounts or promo codes?
Yes! Create promo codes and offer special pricing based on purchase windows, quantity, group size, or other conditions.
7. Can I customize the look of my event pages?
Absolutely. Upload your own banner image and icon, write a custom description, and personalize each event’s landing page to match your brand.
8. Can I sell add-ons like merchandise or food?
Yes! Include add-ons like t-shirts, meal vouchers, or activity bundles during the ticket purchase process.
9. Can my team help manage events?
Definitely. You can add multiple users to your account so your team can collaborate, manage events, and handle check-ins together.
10. How do I track ticket sales and event performance?
Your dashboard gives you real-time insights into sales, revenue, attendance, and more—all in one place.
11. Do I get access to attendee info?
Yes, you can view and export attendee contact details. This makes it easy to follow up or build an email list for future events.
12. Is there an onboarding process?
Yes. Our team will guide you through setting up your account, creating your first event, and using key features, so you feel confident before going live.
13. What kind of support is available?
We’re here to help before, during, and after your event setup. Whether it’s technical questions or event strategy, our team has your back.
14. Can I control how many tickets are available?
Yes! Set limits per event, ticket type, or even per time slot. This helps you avoid overbooking and keeps everything organized.