This guide will walk you through the customizable options available in the System Settings tab using the RoverPass Owner Portal to help you manage your campground efficiently.
Navigating your 'System Settings':
By customizing these settings in your System Settings tab, you can streamline your operations, ensure timely payments, and offer a seamless experience for your campers.
Click on the 'Reservation Setup' tab in the left-hand sidebar and select 'System Settings'.
Here is a list of all the settings you can configure in your System Settings tab:
1. Upfront Payment Collection
This setting allows you to determine the amount you wish to collect from campers at the time of booking. You can customize this to fit your business model and financial needs.
2. Invoice Sending Schedule
Set the schedule for when invoices will be sent to your campers. This helps ensure timely payments and keeps your cash flow steady.
3. Invoice Reminder Schedule
You can customize when reminders should be sent for unpaid invoices. Reminders will only be sent if the invoice is not yet paid or voided. You can choose multiple options from the following:
- On Due Date
- 3 Days After Due
- 7 Days After Due
- 14 Days After Due
4. Invoice Terms of Service
Set up your terms of service which will be displayed on Invoice Detail pages, Invoice Payment pages, and Invoice reminder emails sent to campers.
5. Discount Calculation Timing
Decide when to apply discounts in the invoice calculation process:
- BEFORE extra fees: Discounts are applied before any additional fees are added.
- AFTER extra fees: Discounts are applied after additional fees are added.
Set the maximum number of nights a camper can book online. The default is 100 nights, but you can adjust this according to your campground's policies.
7. Auto Check-In/Check-Out
You can choose to automatically check campers in on their arrival date and check them out on their departure date.