Need a refresher on functions of the RoverPass System or want to train a new employee? These videos are the quickest way to get up to speed!
Quickstart / Overview RoverPass Training Video
We recommend watching the entire Getting Started with RoverPass video when you are first learning RoverPass.
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- 00:00 - Get Logged In
- 01:35 - Use the Availability Calendar
- Limit Availability from the Calendar (Block or Disable a site)
- Create a Reservation from the Calendar
- 04:50 - Create a Reservation from the Reservation Builder
- Sites Open after Checkout Date
- Payment Schedule
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- Multiple Payments
- Pay Now/Pay Later
- Intro to Card on File
- 9:41 - Use the Invoices List
- Void and Replace
- Create a New Invoice
- Add Items and Electric Fees
- 13:00 - Move a Reservation to Another Site
- 14:39 - Cancel as Park Manager
- 15:30 - Refund a Reservation
- 16:29 - Cancel as a Camper
- 19:15 - Use the Rate Editor
- Seasonal Prices & Minimum Night Stays
- Holiday Prices & Minimum Night Stays
- 22:11 - View Extra Fee Settings
- 22:51 - Adjust Site Lock Fee
- 25:30 - Set Up Payout Information
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Additional Training on Specific Features
Ready to go beyond the basics and fully utilize everything that RoverPass has to offer? Watch on!
- RoverPass Training Segment 2
- 00:00 - Extend a Reservation
- 01:51 - Shorten a Reservation
- 03:06 - Edit Camper Details
- 05:14 - Utilize the Guestbook
- Make Reservations for Repeat Campers
- Flag or Ban a Camper
- 08:01 - Use Card on File
- RoverPass Training Segment 3
- 00:00 - Input Month-to-Month Reservations
- 02:21 - Update Your RoverPass Listing
- Move the Pin on the Map
- Adjust Your Description
- Add Area Tips
- Update Your Contact Information
- Update Your Perks
- Update Your Rules
- 04:17 - Add Photos & Videos
- Update Listing (and Website*) Photos
- Add Individual Site Photos
- 05:46 - Understand the Operation Schedule Page
- Same Day Reservations
- Season Closure Dates
- Hours of Operation
- Time Zone
- RoverPass Training Segment 4
- 00:00 - Utilize Custom Fields/ Questions/ Acknowledgment Boxes
- 03:10 - Utilize Notices
- 04:43 - Change the Color Scheme of Your Checkout
- 05:32 - Add a Logo to Your Checkout
- 06:11 - Use the General Store
- RoverPass Training Segment 5 - (How to Alter Your Availability)
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- 00:37 - Utilize Blocks
- 01:14 - Disable / Enable a Site
- 02:24 - Adjust Date Ranges on Pricing
- 03:44 - Adjust Operation Schedule
- 04:56 - Adjust Same Day Reservations Limit
- 05:46 - Add a Minimum Night Stay
- RoverPass Training Segment 6
- 00:00 - Manually Override System Settings
- Change the Calculated Price
- Use Multiple Payments vs Partial Payments
- 03:04 - Structured Cancellation Policies
- Why use a Structured Policy?
- 10% Discount for a Non-refundable Booking Option
- 00:00 - Manually Override System Settings