Knowledge base

Navigate your 'General Settings' tab

This guide will walk you through the customizable options available in the General Settings tab using the RoverPass Owner Portal to help you manage your campground efficiently.

Notes
By customizing these settings in your System Settings tab, you can streamline your operations, ensure timely payments, and offer a seamless experience for your campers.

Click on the 'Reservation Setup' tab in the left-hand sidebar and select "General Settings".


Here is a list of all the settings you can configure in your System Settings tab:

1. Upfront Payment Collection

This setting allows you to determine the amount you wish to collect from campers at the time of booking. You can customize this to fit your business model and financial needs.


2. Allow ACH Payments? Toggle this on if you wish to allow campers to pay via ACH

3. Invoice Sending Schedule

Set the schedule for when invoices will be sent to your campers. This helps ensure timely payments and keeps your cash flow steady.


4. Invoice Reminder Schedule

You can customize when reminders should be sent for unpaid invoices. Reminders will only be sent if the invoice is not yet paid or voided. You can choose multiple options from the following:

  • On Due Date
  • 3 Days After Due
  • 7 Days After Due
  • 14 Days After Due
5. Invoice Terms of Service

Set up your terms of service which will be displayed on Invoice Detail pages, Invoice Payment pages, and Invoice reminder emails sent to campers.


6. Discount Calculation Timing

Decide when to apply discounts in the invoice calculation process:

  • BEFORE extra fees: Discounts are applied before any additional fees are added.
  • AFTER extra fees: Discounts are applied after additional fees are added.
7. Maximum Nights for Online Checkout Reservation

Set the maximum number of nights a camper can book online. The default is 100 nights, but you can adjust this according to your campground's policies.

8. Auto Check-In/Check-Out

You can choose to automatically check campers in on their arrival date and check them out on their departure date.

9. Reservation Builder Settings
You can configure which fields are shown when creating reservations in the Reservation Builder.

a) Hide Address Fields: Only zip/postal code will be required when enabled
b) Hide Rig Information: Rig details will not be collected when enabled
c) Do you use thermal printing for receipts?: Select this option if you would like to print receipts on a thermal printer. Default setting is inkjet



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