Sometimes a guest grabs firewood or a snack from your store and would rather put it on their site bill than pay at the counter. With charge-to-reservation, you can add General Store items straight to the guest's reservation invoice so everything gets settled together.

When to Use It

Use this option when the guest has an active reservation at your campground and you want their store purchases collected with the rest of their reservation balance. A few things to know:

• The cart must be attached to a reservation, and the reservation must be active.
• This option is for store products only. If the cart contains event tickets, the option will not appear.
• Stock is checked when you charge, just like a regular sale.

How to Charge a Purchase to a Reservation

1. Open your point of sale and add the guest's items to the cart as usual.
2. In the Attach Reservation field, start typing the guest's name and select their reservation from the list. If you skip this step, you'll see a reminder to attach a reservation to enable charging items to a guest's invoice.
3. Click Checkout.
4. On the payment screen, select the Charge to Reservation tab. You'll see the guest's name and site, along with a note that items will be added to the guest's reservation invoice for payment at checkout.
5. Review the cart total. This is the items total only — the reservation invoice may include additional fees, such as an Invoice Fee, so review the updated invoice total after charging.
6. Click the Charge to Reservation button to finish.

You'll see a Charged to Reservation confirmation showing how many items were added, plus the Subtotal, Tax, Invoice Fee, and Invoice Total. Click Open Invoice in New Tab to review the invoice right away.

How It Appears on the Guest's Invoice

Each store purchase shows up as a line item on the reservation invoice with a General Store badge, so you and the guest can tell store items apart from site charges at a glance.

How It Gets Paid

Nothing is charged at the register. The items become part of the guest's reservation invoice and are paid when the guest settles that invoice — for example, when they pay their balance at checkout. In your store's transaction history, the purchase is recorded with Charge to Reservation as the payment type, so you can always trace it back later.