Sometimes more than one person needs to stay in the loop on a reservation — a spouse, a group organizer, or an office manager. You can now add up to three extra email addresses to a reservation, and they will be CC'd on its reservation notifications.

Add CC emails when creating a reservation

1. Start a new reservation in your Reservation Builder.
2. Enter the guest's contact details, including their primary email address. You must enter a primary guest email before you can add CC recipients.
3. In the Additional Emails area, click Additional Email.
4. Type the email address into the Additional Email 1 field. Repeat to add up to three addresses.
5. Finish and save the reservation as usual.

Add CC emails to an existing reservation

1. Open the reservation and start a modification.
2. In the Additional Emails area, click Additional Email and enter the address. You can also remove an address by clicking the remove icon next to it.
3. Save your changes.

Remove a CC email

1. Open the reservation and start a modification.
2. Click the remove icon next to the address you want to drop.
3. Save your changes.

Good to know

• Each reservation can have up to three additional emails. Once you reach the limit, you will see a note that you have reached the maximum allowed.
• CC addresses receive copies of the reservation's notification emails; the guest's primary email is still the main contact.
• On the reservation page, a small CC icon appears next to the guest's email so you can see at a glance which addresses are copied. Hover over it to view the list.
• Guests can also add additional emails themselves when they book through your online checkout.