Per-reservation gate codes and mobile keys — no more shared PINs.

RoverPass and HID Global work together to give every guest their own access credential — a mobile key or encoded card tied to a single reservation — and revoke it automatically at checkout.

What is HID Global?

HID Global is the access-control standard that secure facilities (offices, hospitals, hotels) have used for decades. Their Origo Mobile Access platform delivers credentials to a guest's phone, and their card encoders work with the same readers most parks already have on bathhouses, pools, gates, and cabins.

Why are we offering this integration?

Most parks rotate a single gate code monthly and hope it doesn't leak. It always does. HID replaces the shared-code problem entirely:

• Every reservation gets a unique credential. No two guests ever share access.
• Credentials auto-expire at checkout. A departed guest can't drift back into the park.
• Every entry is logged against the reservation — you know exactly who came through and when.

How does HID work with RoverPass?

1. Reservation is confirmed in RoverPass. The booking enters the access-control flow automatically.
2. HID issues a credential for the stay dates. Either a mobile key delivered to the guest's phone or a card encoded at the front desk.
3. Guest unlocks the gate or door. Tap-to-unlock with the phone, or tap the card.
4. Credential revokes at checkout. No staff action required.

Owners stop rotating gate codes and see exactly who entered the property — and when — without ever reading a log file.

What are the requirements?

• HID Origo or compatible reader hardware installed at every controlled entry/door
• HID Global account with API access (your HID rep provisions this)
• RoverPass concierge activation appointment (about 45 minutes — we wire the HID API credentials and validate the first credential issue)

Frequently Asked Questions

Q: What's the difference between HID and Inex Technologies? HID uses dedicated readers (gate keypad, door lock, etc.) and issues credentials per reservation. Inex uses license-plate-recognition cameras and ties access to the car's plate. Both work; the right choice depends on what hardware your park already has. Some parks run both — HID for buildings, Inex for drive-through gates.

Q: Do guests need to install an app? For mobile credentials, yes — the HID Origo Mobile Access app. It's a one-time install. Or you can issue encoded cards instead and skip the app entirely.

Q: Can I see who entered when? Yes. Every access event is logged on the reservation. You can pull a full entry history from your HID portal or from the RoverPass reservation detail.

Q: What does it cost? HID hardware and credential subscription are paid directly to HID Global — pricing depends on how many readers and how many monthly credentials you issue. The RoverPass-side integration is included in the Integrations bundle ($29/month).

Q: How do I get started? Submit a support ticket or reach out to your RoverPass account manager. We coordinate the HID activation with your HID rep.