Contact RoverPass

Contact RoverPass

Need to get in touch? Here's how to reach the right team.

Contact Sales

Interested in learning more about RoverPass or seeing how our platform can help your campground? Our Sales team is happy to help.

Email: [email protected]
Phone: (737) 252-5625

You can also schedule a personalized demo with one of our product specialists to learn how RoverPass can help your campground.

Contact Support

Already a RoverPass customer? Our Customer Support team is here to help with questions about your account, reservations, billing, or technical issues.

If you can't find the answer you're looking for in our Help Center, you can:

To help us resolve your request as quickly as possible, please include:

  • Your campground name
  • A description of the issue or question
  • Screenshots, error messages, or relevant links (if available)

A member of our Customer Support team will get back to you as soon as possible.

Phone Support (CRS Customers)

Phone support is available for customers using RoverPass's Central Reservation System (CRS).

To access your dedicated support line:

  1. Log in to your Owner Portal.
  2. Locate your Support Phone Number and Access Code in the upper-right corner of the screen.
  3. Have these details ready when calling so our team can assist you more efficiently.

Note: Phone support is available exclusively to CRS customers.

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