This is an in-depth look at the different ways to collect payment for your reservations
Direct Deposit: This is the most recommended method for convenience and speed. Once you set this up all funds will be deposited into your bank account from Stripe within 3-5 business days. You always have the ability to refund the customer through the platform should you need to, but you will have the campers money prior to check in. For more information on how to set this up, click here.
Check: Checks are paid out on the first of each month in the amount of all the reservations completed in the previous month. For example, on March 1 you will be mailed a check for any reservations that departed/checked out in February. Checks are processed this way to ensure that you have the ability to refund a camper through RoverPass up until their checkout date. The checks usually take about 7-10 days to arrive. For more information on how to set this up, click here.
Pay Upon Arrival: Should you choose this method, campers will not be charged for the site when you accept the reservation. They will be informed of an amount that is due upon arrival, and you would be responsible for collecting that payment at check-in. Please note: with this method we are unable to retroactively charge a camper in the event of a no show or last minute cancellation.
Setting up payouts is a one time process that will not have to be repeated for future reservations. If you should ever wish to change payout methods, you can absolutely do so by contacting RoverPass Support for help.