Add an Invoice / Additional Charge to a Reservation

Let's be real: A lot can change between the time a guest books a reservation and the time they check out. RoverPass has you covered with the flexibility to add an invoice to a reservation.

If you have been with RoverPass for a while, you will notice that '+ Create Invoice' has replaced 'Create Charge'. The new update:

• Still allows owners to process credit card payments supplementary to a guest’s reservation 
• Adjusts the total balance of the reservation to include the new charge upon addition of a new invoice
• Allows the charge to be sent via invoice to the guest and paid online (or in person if you prefer)
• (With the guests' permission) can be paid with Card on File

Here’s how it works:

1.  From your Owner Portal click on any existing reservation and select the 'Payments' tab
2. In the top right corner of the 'Payments' tab, click '+ Create Invoice'
   1. This immediately adds a Draft Invoice to your reservation
3. Add the necessary Line Items to the invoice
4. Add a Due Date and a Send Date or Click 'Send Invoice' to send the invoice immediately.
   1. *Note you can choose not to send the Invoice.
      
      

• We will now show an event in the installment timeline when an installment has been manually resent by a user