Create a Reservation

Reservations can be created through the Reservation Builder, using the 'Create Reservation' button or directly from the Calendar tab.

Creating a Reservation: From the Reservation Builder

Step 1: Login through the RoverPass Owner Portal Sign In Page

Step 2: Click the "Create Reservation" in the left hand sidebar or from the top of the calendar tab

Step 3: Enter the dates that the camper is inquiring about

Step 4: Use the 'Filter By' section to filter by which type of site your camper is looking for (RV Site, Tent Site, Cabin etc.)

Step 5: Scroll to the Site Plan Type and Specific Site number your camper is interested in and select the site type by clicking the blue 'Select' button

Step 6: Enter the 'Camper Information' section, 'Rig Information' section, and any Discounts or Add On's if applicable. 

Step 7: Click the 'Add to Cart' button in the bottom right-hand corner 

Please Note: If you need to adjust the price on a reservation, you will do so using the 'Edit Amount' button after adding the site to your cart.

Step 8: Click the red 'Proceed to Payment Schedule' button in the bottom-right corner. 

Select in how many installments this reservation should be paid:

Step 9: Click 'Proceed to First Payment' and select the appropriate tab on how the camper would like to pay for the reservation (credit card, cash, check)

• • Pay Now:
    • Pay with Credit Card
    • Pay with Cash
    • Pay with Check
  • Pay Later:
    • An invoice will be sent to the camper so they can pay online. 

Step 12: Select the red 'Pay & Complete' (if you select 'Pay Now') or 'Complete Reservation' (if you select Pay Later) buttons to enter this reservation into the system. 

EXTRA NOTES:

• Enhanced Reservation Revisions: We display all revisions made to a reservation in the camper's Reservation Page. This feature enhances transparency and accountability by showcasing every alteration made to a reservation over time.

• Reservation History: Campground users can review reservation information and changes made by users using the Reservation History button, including the date and time of those changes.