- Help Center
- Managing Your Reservations
- How to Contact the Camper
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About RoverPass
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Getting Started with RoverPass
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Using Calendar Features
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Managing Your Reservations
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Multiple Payments & Invoices
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Payment Processing Information
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Information for Travelers
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Managing Your Directory Listing
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Reporting
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Editing Site Information/Rates
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RoverPass General Store
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Managing Reservation Requests - Reservation Request System
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Add My Property to the RoverPass Directory
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Creating Listings on Other Sites
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RoverPass Owner Login Portal
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Premium Websites
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Release Notes
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Integrations
Chat with a Camper Directly
Need to communicate with a camper that has made a reservation? Use the Chat feature in your RoverPass Portal to get in contact with the camper!
Step 1: Step 1: Login through the RoverPass Owner Portal Sign In Page
Step 2: Enter the username and password for your RoverPass Owner Portal
Step 3: On the left hand side toolbar, click on the 'Reservations' tab
Step 4: Click on the reservation for the camper you wish to chat with (you may search by last name or reservation code)
Step 5: At the top of the page, next to the 'Overview' tab, click on the 'Chat' tab
Step 6: Enter any message you wish to send directly to the camper, and click the blue 'send' button
How to Video: Chat with a Camper Directly