1. Help Center
  2. Managing Your Reservations
  3. How to Create, Edit, Cancel, and Refund a Reservation

How to Create a Reservation

Reservations can be created through the Reservation Builder, using the 'Create Reservation' button or directly from the Calendar tab.

Creating a Reservation: From the Reservation Builder

Step 1: Login through the RoverPass Owner Portal Sign In Page

Step 2: Click "Create a Reservation" in the left hand sidebar

Step 3: Enter the dates that the camper is inquiring about

Step 4: Select the site type by clicking 'Choose Your Site' button, this will then ask you to pick from the available sites 

Step 5: Select a specific site, by clicking the "Choose Site ____" button

Step 6:Enter the 'Camper Details', such as name, address, and reservation details, then click 'Continue to Payment'

Step 7:  Select the appropriate tab on how the camper would like to pay for the reservation (credit card, cash, check)

    • Default: Pay with Credit Card
    • Pay with Cash
    • Pay with Check

Step 8: If the price looks good, enter in the payment information, and click the "Complete Reservation" button

How To Video: Create a Reservation in Reservation Builder

Screenshots of Steps:

  • Step #3

Screen Shot 2020-09-09 at 9.47.42 AM

  • Step #4

Screen Shot 2020-09-09 at 9.48.24 AM

  • Step #5

 Screen Shot 2020-09-09 at 9.48.34 AM

  • Step #6

  • Step #7

Screen Shot 2020-09-09 at 12.06.43 PM

Using the 'Change Price' Tool:

If you need to use the 'Change Price' tool to adjust the reservation total, check out this article for a walk through of the process! 

 

Creating a Reservation: From the Calendar Tab

Check out this article here for information on creating reservations within the 'Calendar' tab in your RoverPass Owner Portal!