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  2. Managing Your Reservations
  3. How to Create, Edit, Cancel, and Refund a Reservation

How to Lengthen/Shorten a Reservation

If you need to make any changes on a campers duration of stay, here's how you can do so using your RoverPass Owner Portal.

A camper has decided to stay an extra couple of days or head out a day early...take a look on how to edit their reservation in your RoverPass Owner Portal to reflect their stay.

Reservation Management System

  • If your campground operates  on our Reservation Management System you will be able to edit the dates of a reservation in two places:

'Edit Reservation' tab 


Step 1: Login through the RoverPass Owner Portal Sign In Page

Step 2: Select the 'Reservations' tab on the left hand side

Step 3: Click on the reservation you would like to change the dates on

Step 4: Select the 'Edit Reservation' tab at the top of the page in gray

Step 5: Click on the 'Stay Check In/Out Dates' boxes and adjust the calendar dates accordingly

Step 6: Click the blue 'Submit  Changes' button at the bottom of the screen

Step 7: If your guest is checking out early, select the 'Overview' tab, and click the blue 'Check Out' button. (This step will update the reservation status as "checked out" and make this site available on your calendar again)

*Please note, this change will not auto-populate on the campers receipt. This means you will still need to charge the camper for their additional nights they added, or refund the camper for the nights they did not stay (according to your campgrounds policy).* 

'Calendar' tab


Step 1: Login through the RoverPass Owner Portal Sign In Page

Step 2: Select the 'Calendar' tab on the left hand side

Step 3: Click on the reservation you would like to change the dates for, a smaller screen will pop up with the reservation details.

Step 4: Under the 'Quick Actions' section towards the lower half of the screen there will two boxes with the reservation check-in and check-out date. 

Step 5: Adjust the dates in the boxes accordingly

Step 6: Click the red 'Update Reservation' button in the bottom left corner 

How to Video: Lengthen/Shorten a Reservation using the 'Edit Reservation' Tab


How to Video: Lengthen/Shorten a Reservation using the 'Calendar' Tab (only RMS)