Event Ticketing Portal User Permissions

Descriptions on User Permissions For Event Ticketing Portals

The following user options may differ based on the set-up of your account.

If you are a Premiere account, your user permission options are:

  • Event Manager/Organizer -
    • Capable of viewing orders from customers, see what events Attendees have checked in to,
    • See customer information such as first/last name and email
    • Check Reports for various categories such as Sales, Social, Questions and Attendees
  • Cashier -
    • Can process orders through the Box Office for customers
    • Check their orders through the Order Manager
  • Event Checkin -
    • Capable of going through Attendee check-ins and guest list reports
  • Affiliate -
    • Capable of checking the orders and sales reports for events
  • Sales Report -
    • Can check the sales of events by Time Slot, Ticket, Promo Code, Event and Affiliate.
  • Promoter Administrator -
    • Have access to the Promo Code Manager, Affiliate Manager, Guest List Report, Attendee Checkin and the Sales by Affiliate Report.
*Any of these access levels can be limited to specific events, selected upon user creation.