How to Use Multiple Payments & Invoices in RoverPass
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      3. How to Use Multiple Payments & Invoices in RoverPass

      Late Fees

      Owners can now set up and edit Late Fees to ensure they get paid on time!

       

      Late fees were designed to be used only for long term reservations; so they will only apply to long term reservations. The 45 night rule is what defines a "long term" reservation here at RoverPass. This is system-wide:
      • When a reservation is 45 nights or longer, it is considered to be a long term reservation.
      • When a reservation is 44 nights or shorter, it is considered to be a short term reservation.

      Setting Up Late Fees for Invoices:

      Screen Shot 2023-06-07 at 5.00.30 PM

      1. Click the 'Long Term Fees' tab on the left hand navigation bar
      2. Click on the 'Late Payment Fee' tab
      3. Toggle on 'Do you want to charge late fees'  
      4. In the 'Days past due' section, choose how long of a grace period you would like to  give guest, before charging a late fee on their invoice
        • 3 days - late fees will charge on the 3rd day past the invoice due date
        • 5 days - late fees will charge on the 5th day past the invoice due date
        • 7 days - late fees will charge on the 7th day past the invoice due date
      5. In the 'Method' section, choose how you would like to charge your late fees
        • % Percentage - Charge a percentage of the total invoice amount
        • $ Amount - Charge a flat amount for late fees on unpaid invoices
      6. Click Save

       

      Checkout our Payment Reminders article here to see what our automated email and text payment reminders look like to campers!